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Holy Family RC Church

Mornington Road, Rochdale

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Frequently Asked Questions

The simple answer to most of the questions you may have is "speak to us" - or contact us via the website. However, a number of questions are briefly answered below. 
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Q: I wish to get my child baptised/Christened. How do I go about it?
A: Baptism is about bringing your child into the Family of God. Your first step is simply to come along to Mass at the weekend and make yourself known to the priest afterwards. Sunday's Mass is probably the best as there are better family facilities and refreshments are served afterwards so you can get to know some of that "Family of God" that you are asking your child to join.



Q: I would like my child to go to a Catholic school. Does he/she have to be baptised first?
A: The simple answer is "no" - whilst Catholic schools give priority to baptised Catholic children, there will normally be other places which are available to non-Catholic children. The important thing to remember is that Baptism is a life-commitment, not  simply a ticket to a Catholic school. Contact the school for full details of their admissions policy.



Q: I would like to attend Mass, but am afraid my baby/toddler may become restless. Would we be made welcome?
A: Yes. We welcome families at our Masses, and this means we must be tolerant, within reason, of a certain amount of noise from children. But if they need a break, we have a "toy corner" in the Family Room at the back where you can take them out for a few minutes (but do, please, supervise them at all times and bear in mind that the room is not sound-proofed). If you really need somewhere soundproof for a while, the foyer is comfortable and heated in the winter.



Q: My child is at a non-Catholic school. Can he/she join your Sacramental Programme for Confirmation and First Holy Communion?
A: Yes. Whilst most of the children on our Sacramental Programme are from our own primary school, there will almost always be some from other schools and they will all be made welcome. It is worth remembering, though, that if the programme is not being backed up by their school's RE lessons, regular Mass attendance is of particular importance.



Q: I may be interested in becoming a Catholic as an adult. What is the first step?
A: Come along to Mass and make yourself known to the priest afterwards, without any obligation. Different options can be discussed with you then.



Q: My elderly relative is housebound in your parish. Can he / she receive Holy Communion at home?
A: Yes. We have Eucharistic Ministers who take Holy Communion to the sick and housebound after each Sunday Mass on a rota basis, and we are always happy to add people to our lists. Just let us know.



Q: I am going into hospital. Can a visit from a priest be arranged?
A: Yes. Most hospitals have a chaplaincy service, but you will need to let the nursing staff know you would like a visit from the chaplain - they are unlikely to ask you if you do not speak to them first. If you would like your own parish priest to come and visit, again just let him know.



Q: What times are weekday Masses, and where are they when the church door seems to be locked?
A: Weekday Mass times are published in the parish newsletter, and can vary. They usually take place in the Sacristy, so access is by the door between the church and the house.



Q: What time is midnight Mass at Christmas?
A: One of our most frequently asked questions!! We usually have a Vigil of Readings and carols at 7.00pm on Christmas Eve, and follow this up immediately with the first Mass of Christmas - but the best thing to do is simply check the newsletter near the time.



Q: How do I volunteer to help in the parish?
A: Speak to the parish priest or to Denise - people will be happy to point her out to you. We welcome volunteers - indeed the parish could not run without them. You will, we are sure, appreciate that volunteers are required to complete a DBS check.



Q: Do you have disabled facilities at your church?
A: Yes. We have ramped access, a gap between benches on the right hand side for wheelchairs (or baby buggies), a loop system for the hard of hearing and an accessible toilet with baby-change facilities. We also have a wheelchair available in the church if you require its use while you are here - just ask.



Q: My eyesight is poor. Can I have a large-print version of the newsletter?
A: Yes, these are available from the sacristy. However, only small numbers are printed, so it is best to ask in advance.



Q: I asked for something three weeks ago and have not received a reply. Why not?
A: Sorry! We do make mistakes, and will not be offended by a reminder.



Q: I have a complaint. What should I do about it?
A: If you feel we have let you down in any way, please tell us - we cannot put it right otherwise. But please don't shout at our volunteers, even if you think they have made the mistake. They work so hard and give so generously of their time. If you have a complaint please speak to the parish priest (Fr Martin) - or if you feel it is serious enough you may, of course, contact the Bishop. (His contact details are available on the Diocesan website, via our links page). If you have any safeguarding concerns, please speak to Maureen, our Safeguarding Rep. (Her contact details can be found in the church foyer).